Course Description

Five-day first-line supervisory course critical for both new and experienced public safety supervisors committed to leading from the front.

No public safety organization can function without well trained first-line leaders. The first-line supervisor is the most influential position within the organization. Their role, therefore, demands strong leadership, self-confidence, competence, management skills, and an understanding of how to influence their subordinates, the organization, and the community.

This training utilizes existing research findings on effective field leadership and management within law enforcement agencies to provide tools for success for first line supervisors. Attendees will be introduced to the fundamentals of first line leadership, personnel management, coaching techniques to improve officer performance and confront officer misconduct—all with an emphasis on what successful leaders do to improve morale and organizational effectiveness.

  • Evidence-based police field leadership
  • Performance coaching
  • Creating a motivated workplace and improving morale
  • Confronting undesirable field performance
  • Making discipline stick for the benefit of the team member and community
  • Legally confronting toxic employees
  • Ethical police leadership
  • Supervisor liability
  • Officer wellness and the value of mentoring

Instructors

CEO, Dolan Consulting Group

| Chief Harry Dolan (Ret.)

Harry P. Dolan is a 32-year police veteran who served as a Chief of Police since 1987. As one of the nation's most experienced police chiefs, he brings 25 years of public safety executive experience to Dolan Consulting Group. He retired in October 2012 as Chief of Police of the Raleigh (N.C.) Police Department, an agency comprised of nearly 900 employees in America's 42nd largest city.

Chief Dolan began his law enforcement career in 1980 as a deputy sheriff in Asheville, North Carolina and served there until early 1982, when he joined the Raleigh Police Department, where he served as a patrol officer. In 1987, he was appointed Chief of Police for the N.C. Department of Human Resources Police Department, located in Black Mountain. He served as Chief of Police in Lumberton, N.C. from 1992 until 1998, when he became Chief of Police of the Grand Rapids, Michigan Police Department. He served in that capacity for nearly ten years before becoming Chief of the Raleigh Police Department in September 2007. As Chief, he raised the bar at every organization and left each in a better position to both achieve and sustain success.

Harry Dolan has lectured throughout the United States and has trained thousands of public safety professionals in the fields of Leadership & Management, Communications Skills, and Community Policing. Past participants have consistently described Chief Dolan's presentations as career changing, characterized by his sense of humor and unique ability to maintain participants' interest throughout his training sessions. Chief Dolan's demonstrated ability to connect with his clientele and deliver insightful instruction all with uncompromising principles will be of tremendous value in the private sector.

Chief Dolan's unbridled passion to achieve service-excellence is a driving force behind Dolan Consulting Group. He is a graduate of Western Carolina University and holds a Master's Degree in Organizational Leadership and Management from the University of North Carolina at Pembroke.

Director, Dolan Consulting Group

| Attorney Matt Dolan

Matt Dolan is a licensed attorney in the State of Illinois, who specializes in training and advising public safety agencies in matters of labor and employment law. His practice experience focuses on employment discrimination claims brought under federal law, including Title VII of the Civil Rights Act of 1964 ("Title VII"), the Americans with Disabilities Act ("ADA"), and the Age Discrimination in Employment Act ("ADEA"). He received his Bachelor's Degree in Political Science from DePaul University and his J.D. from Loyola University Chicago School of Law.

Matt serves as a public safety instructor with Dolan Consulting Group. He has trained and advised thousands of public safety professionals throughout the United States in matters of legal liability related to personnel management.

| Capt. Brian Nanavaty (Ret.)

Captain Brian Nanavaty retired in 2017 after 33 years with the Indianapolis Metro Police Department (IMPD) where in 2010 he created the IMPD Office of Professional Development and Wellness (OPDW) and served as Professional Performance Manager. His innovative programs created a culture of health at IMPD and a reduction of officer disciplinary referrals by 40%.

During his career and in retirement Nanavaty continues to instruct officers, executives, union officials, insurance providers and clinicians in the areas of personal and career survival for the Department of Justice (DOJ), the FBI, Safe Call Now, the Dolan Consulting Group and at major conferences including IACP, ILEETA, IADLEST, NOBLE, FOP and EAPA conferences. Nanavaty was a headline presenter at the 2017 National Crime Summit and has been featured on Police One.com and in Law and Order magazine and the FBI Law Enforcement Bulletin.

Nanavaty currently serves on the FBINAA and Fraternal Order of Police (FOP) Safety and Wellness Committees where he assisted in the legislation for the Law Enforcement Mental Health and Wellness Act (2018). As part of his committee duties he has also designed a training portal for members and vets treatment and recovery facilities for first responders. Nanavaty additionally serves on the Executive Board of the National Institute for Public Safety Health, is a member of the Critical Incident Stress Management working group for the IACP Policy Center and is a consultant with the Police Executive Research Forum (PERF) on officer wellness issues.

In 2015, Nanavaty and IMPD received the inaugural Destination Zero Valor Award from the DOJ and the National Law Enforcement Officers Memorial Fund (NLEOMF) for his officer and agency wellness programs and in 2016, in addition to appearing in front of the US Congress on the issue of officer wellness, Nanavaty was a finalist for the prestigious International Association of Chiefs of Police (IACP) Officer of the Year award. In 2016, the White House sent US Attorney General Loretta Lynch to Indianapolis as part of the President’s Task Force on 21st Century Policing where Lynch stated “Captain Nanavaty’s officer and agency wellness program in Indianapolis should be the model for law enforcement across the US.”

In 2016, Nanavaty and IMPD were awarded the BJA/COPS Microgrant for Officer Safety and Wellness and were represented in the BJA/COPS Officer Safety and Wellness Group and chronicled in the BJA/COPS Improving Law Enforcement Resilience publication October 2016. In 2019, Nanavaty’s groundbreaking work at IMPD was part of the 11 successful agency case studies summarized in the DOJ’s Report to Congress (March 2019).

Captain Nanavaty attended Franklin College (IN), Drew University (NJ), and the University of Virginia. He is a graduate of the 255th Session of the FBI National Academy in Quantico VA. From 1994-2003 he was Adjunct Professor of Criminal Justice at Indiana and Purdue Universities.

Course curriculum

  • 1

    Before You Start

    • Consent Questions

    • Course Workbook

  • 2

    Day 1

    • Day 1: Section 1

    • Day 1: Section 2

    • Day 1: Section 3

    • Day 1: Section 4

    • Day 1: Section 5

  • 3

    Day 2

    • Day 2: Section 1

    • Day 2: Section 2

    • Day 2: Section 3

    • Day 2: Section 4

    • Day 2: Section 5

  • 4

    Day 3

    • Day 3: Section 1

    • Day 3: Section 2

    • Day 3: Section 3

    • Day 3: Section 4

    • Day 3: Section 5

    • Day 3: Section 6

  • 5

    Day 4

    • Day 4: Section 1

    • Day 4: Section 2

    • Day 4: Section 3

    • Day 4: Section 4

    • Day 4: Section 5

    • Day 4: Section 6

  • 6

    Day 5

    • Day 5: Section 1

    • Day 5: Section 2

    • Day 5: Section 3

    • Day 5: Section 4