About This Course

Based on the in-person training from Dolan Consulting Group, this two-hour webinar will cover the following topics related to how law enforcement can respond to the mental health crisis:


  • Fact vs. Fiction.
  • The increased number of people diagnosed with a mental health disorder.
  • What causes a mental disability?

Mental Health Signs and Symptoms

  • Mental health disabilities defined.
  • Common types and characteristics.


  • Identifying community partners.
  • Mental health evaluation team models.

Responding to Mental Health Crisis

  • De-escalation.
  • Engagement.


| Lt. Robbie Williams

Robbie Williams is a 21-year veteran with the Hawthorne Police Department and is currently a Police Lieutenant and National ‘Coffee with A Cop’ Instructor. Lieutenant Williams past assignments and roles include Watch Commander; Community Affairs Unit Supervisor; Special Victims Investigation Supervisor, and Robbery & Homicide Investigation.

Prior to his career in Law Enforcement, Lieutenant Williams worked as a Mental Health Social Worker at Portals Mental Health Rehabilitation Center in Los Angeles, California. The center featured Transitional Residential Services, a Day Treatment Program and Vocational Training Services. In addition, Lieutenant Williams taught psycho-social education focused on independent living skills, substance abuse, medication management, and anger management skills for individuals that suffered from a Dual Diagnosis of substance addiction and server to mild mental health disorders. Lieutenant Williams remains active in addressing community Mental Health issues and serves as a California P.O.S.T Trainer on Mental Health Decision Making for Law Enforcement.

Lieutenant Williams has a Bachelor of Arts Degree in Criminal Justice and a Master of Science Degree in Counseling with a Specialization in Marriage Family Therapy and has completed over 300 hours of supervised clinical counseling with groups, families and individuals.

Lieutenant Williams is a veteran of the United States Marine Corps and is a graduate of the Sherman Block Leadership Institute, and California State University- Los Angeles-Edmund G. Brown Institute of Public Policy. Lieutenant Williams is an experienced adjunct instructor who has taught Community Orientated Policing and Introduction to Criminal Justice at the community college level. Lieutenant Williams is member of the N.O.B.L.E and is a recipient of the 2015 Homer Garret Community Service Award.