Course Description

One of the primary challenges facing law enforcement leaders today is the allocation of personnel in a time of crisis. Law enforcement agencies across the country are, simply put, forced to serve and protect with less sworn personnel than in past years. A years-long struggle to recruit and retain officers has been compounded by the logistical challenges of COVID-19, civil unrest, and rising rates of crime in many jurisdictions nationwide.

In this two hour webinar, Chief Harry P. Dolan (Ret.) will draw from his 25 years of police executive experience to discuss effective strategies for maintaining operational integrity when under-staffed.

The topics covered will include:

  • Leading by example and recognizing the dangers of “over-specialization”
  • Explaining WHY and embracing internal transparency in assignments
  • Avoiding “special unit-itis” in times of staffing shortages
  • Responding to community priorities in determining staffing priorities


CEO, Dolan Consulting Group

| Chief Harry Dolan (Ret.)

Harry P. Dolan is a 32-year police veteran who served as a Chief of Police since 1987. As one of the nation's most experienced police chiefs, he brings 25 years of public safety executive experience to Dolan Consulting Group. He retired in October 2012 as Chief of Police of the Raleigh (N.C.) Police Department, an agency comprised of nearly 900 employees in America's 42nd largest city.

Chief Dolan began his law enforcement career in 1980 as a deputy sheriff in Asheville, North Carolina and served there until early 1982, when he joined the Raleigh Police Department, where he served as a patrol officer. In 1987, he was appointed Chief of Police for the N.C. Department of Human Resources Police Department, located in Black Mountain. He served as Chief of Police in Lumberton, N.C. from 1992 until 1998, when he became Chief of Police of the Grand Rapids, Michigan Police Department. He served in that capacity for nearly ten years before becoming Chief of the Raleigh Police Department in September 2007. As Chief, he raised the bar at every organization and left each in a better position to both achieve and sustain success.

Harry Dolan has lectured throughout the United States and has trained thousands of public safety professionals in the fields of Leadership & Management, Communications Skills, and Community Policing. Past participants have consistently described Chief Dolan's presentations as career changing, characterized by his sense of humor and unique ability to maintain participants' interest throughout his training sessions. Chief Dolan's demonstrated ability to connect with his clientele and deliver insightful instruction all with uncompromising principles will be of tremendous value in the private sector.

Chief Dolan's unbridled passion to achieve service-excellence is a driving force behind Dolan Consulting Group. He is a graduate of Western Carolina University and holds a Master's Degree in Organizational Leadership and Management from the University of North Carolina at Pembroke.

Course curriculum

  • 1

    Before You Start

    • Consent Questions

    • Download Webinar Handout

  • 2


    • Police Staffing in Times of Crisis | Hour 1

    • Police Staffing in Times of Crisis | Hour 2