Course Description

In spite of new initiatives to increase police hiring throughout the nation, recruiting and retaining qualified officers remains one of the most serious challenges facing communities across the country.  These struggles are not new, as many agencies have seen a decline in qualified candidates as well as increased officer turnover dating back long before the nationwide unrest of 2020.

In this webinar, Attorney Matt Dolan will discuss some of the lessons learned by agencies across the country over the past year when it comes to what is and is not working in the area of police recruiting.  The discussion will place a particular emphasis on:

  • Realizing that officer pay isn’t everything
  • Improving recruiting efforts without sacrificing officer retention
  • Defining an acceptable rate of officer turnover and planning accordingly
  • Mandatory overtime, officer burnout and retention
  • The impact of hiring “bad apples” on overall recruiting efforts
  • Staffing numbers versus deployment realities


Director, Dolan Consulting Group

| Attorney Matt Dolan

Matt Dolan is a licensed attorney in the State of Illinois, who specializes in training and advising public safety agencies in matters of labor and employment law. His practice experience focuses on employment discrimination claims brought under federal law, including Title VII of the Civil Rights Act of 1964 ("Title VII"), the Americans with Disabilities Act ("ADA"), and the Age Discrimination in Employment Act ("ADEA"). He received his Bachelor's Degree in Political Science from DePaul University and his J.D. from Loyola University Chicago School of Law.

Matt serves as a public safety instructor with Dolan Consulting Group. He has trained and advised thousands of public safety professionals throughout the United States in matters of legal liability related to personnel management.

Course curriculum

  • 1

    Before You Start

    • Consent Questions

  • 2


    • Police Recruiting Lessons for 2023 | Hour 1

    • Police Recruiting Lessons for 2023 | Hour 2