Dolan Consulting Group

It is vital to successful agency operations that employee performance be observed, documented, and discussed effectively. Unfortunately, in far too many agencies, performance evaluations have little or no relationship to what supervisors are actually observing in the field.

The ramifications of broken performance evaluation systems include demoralizing high level performers, depriving struggling employees of the “wake up call” that they need to excel, and providing legal protection to toxic employees—those who are known inside the agency to be prone to misconduct or poor performance but whose written performance evaluations indicate that they are “meeting expectations.” When performance evaluations simply become something that agency supervisors complete in order to “check the box” and move on, they can be a detriment to agency operations and an asset to plaintiff’s attorneys filing unfounded wrongful termination or failure-to-promote claims.

This webinar training is designed to assist agency leaders in determining what kind of formal performance evaluation system—if any—is right for your agency. Attorney Matt Dolan will discuss the legal pitfalls of continuing the use of broken performance evaluation systems that do not reflect the reality on the ground, and will discuss the common structural failings that doom so many supervisors who are attempting to accurately gage the good, the bad and the ugly that they are observing in their subordinates’ day-to-day performance.