Course Description

De-policing—the informal practice of patrol officers pulling back from proactive policing activities—has been on the rise across the nation in recent years.  In the face of overwhelmingly negative media attention and political protests targeting the police, many officers have become accustomed to a purely reactive approach to policing. 

But as communities across the country have experienced a spike in crime, especially violent crime, law enforcement leaders are tasked with motivating officers to get back to pro-active policing tactics. But after several years of pulling back, how can field supervisors overcome officer resistance and inertia to getting back into proactive work?

In this 4-hour webinar, Dr. Richard Johnson will discuss the ample evidence which demonstrates that proactive policing methods, when properly and responsibly deployed, are a proven method of preventing violent crime.  He will address many of the unfounded claims that proactive policing is ineffective.  He will help equip police leaders with the solid, scientific information they need to communicate to their officers and local political leaders to reminding them that specific proactive policing efforts can reduce crime, disorder, and fatal traffic crashes. This information will help remind law enforcement officers why they do what they do.

Chief Harry P. Dolan will then discuss methods for supervisors to utilize in motivating their field personnel to re-engage in proactive policing activities.  From his 32-years of law enforcement experience, Chief Dolan will address how to motivate officers to re-engage in proactive stops, residential and commercial building security checks, community problem-solving, and patrolling to target hot spots for crime, disorder calls, and traffic problems.  These methods have been tested in law enforcement work environments and been proven to increase productivity among the majority of field personnel.

This webinar is designed for all law enforcement leaders who are responsible for the performance of field personnel and are eager to get their officers back to work.


Chief Academic Officer, Dolan Consulting Group

| Dr. Richard Johnson

Richard R. Johnson, PhD, is a trainer and researcher with Dolan Consulting Group. He has decades of experience teaching and training on various topics associated with criminal justice, and has conducted research on a variety of topics related to crime and law enforcement. He holds a bachelor's degree in public administration and criminal justice from the School of Public and Environmental Affairs (SPEA) at Indiana University, with a minor in social psychology. He possesses a master's degree in criminology from Indiana State University. He earned his doctorate in criminal justice from the School of Criminal Justice at the University of Cincinnati with concentrations in policing and criminal justice administration.

Dr. Johnson has published more than 50 articles on various criminal justice topics in academic research journals, including Justice Quarterly, Crime & Delinquency, Criminal Justice & Behavior, Journal of Criminal Justice, and Police Quarterly. He has also published more than a dozen articles in law enforcement trade journals such as the FBI Law Enforcement Bulletin, Police Chief, Law & Order, National Sheriff, and Ohio Police Chief. His research has primarily focused on police-citizen interactions, justice system responses to domestic violence, and issues of police administration and management. Dr. Johnson retired as a full professor of criminal justice at the University of Toledo in 2016.

Prior to his academic career, Dr. Johnson served several years working within the criminal justice system. He served as a trooper with the Indiana State Police, working uniformed patrol in Northwest Indiana. He served as a criminal investigator with the Kane County State's Attorney Office in Illinois, where he investigated domestic violence and child sexual assault cases. He served as an intensive probation officer for felony domestic violence offenders with the Illinois 16th Judicial Circuit. Dr. Johnson is also a proud military veteran having served as a military police officer with the U.S. Air Force and Air National Guard, including active duty service after the terrorist attacks of September 11, 2001. Before that, he served as an infantry soldier and field medic in the U.S. Army and Army National Guard.

CEO, Dolan Consulting Group

| Chief Harry Dolan (Ret.)

Harry P. Dolan is a 32-year police veteran who served as a Chief of Police since 1987. As one of the nation's most experienced police chiefs, he brings 25 years of public safety executive experience to Dolan Consulting Group. He retired in October 2012 as Chief of Police of the Raleigh (N.C.) Police Department, an agency comprised of nearly 900 employees in America's 42nd largest city.

Chief Dolan began his law enforcement career in 1980 as a deputy sheriff in Asheville, North Carolina and served there until early 1982, when he joined the Raleigh Police Department, where he served as a patrol officer. In 1987, he was appointed Chief of Police for the N.C. Department of Human Resources Police Department, located in Black Mountain. He served as Chief of Police in Lumberton, N.C. from 1992 until 1998, when he became Chief of Police of the Grand Rapids, Michigan Police Department. He served in that capacity for nearly ten years before becoming Chief of the Raleigh Police Department in September 2007. As Chief, he raised the bar at every organization and left each in a better position to both achieve and sustain success.

Harry Dolan has lectured throughout the United States and has trained thousands of public safety professionals in the fields of Leadership & Management, Communications Skills, and Community Policing. Past participants have consistently described Chief Dolan's presentations as career changing, characterized by his sense of humor and unique ability to maintain participants' interest throughout his training sessions. Chief Dolan's demonstrated ability to connect with his clientele and deliver insightful instruction all with uncompromising principles will be of tremendous value in the private sector.

Chief Dolan's unbridled passion to achieve service-excellence is a driving force behind Dolan Consulting Group. He is a graduate of Western Carolina University and holds a Master's Degree in Organizational Leadership and Management from the University of North Carolina at Pembroke.

Course curriculum

  • 1

    Before You Start

    • Consent Questions

  • 2


    • Getting Back to Work: Evidence-Based Methods for Motivating Field Personnel Productivity | Hour 1

    • Getting Back to Work: Evidence-Based Methods for Motivating Field Personnel Productivity | Hour 2

    • Getting Back to Work: Evidence-Based Methods for Motivating Field Personnel Productivity | Hour 3

    • Getting Back to Work: Evidence-Based Methods for Motivating Field Personnel Productivity | Hour 4