Course Description

Recent public opinion surveys have revealed that a substantial portion of the American public believes that racial bias has a significant impact on police operations and that this bias is widespread. At the Dolan Consulting Group, we find this very concerning. First of all, because it undermines police legitimacy among so many of our citizens. Secondly, because there is a lack of evidence to support the assertion that bias-based policing is a widespread issue.

While we reject the contention that “systemic racism” is widespread throughout all of law enforcement, we must also acknowledge that individual cases of racial bias exist among law enforcement professionals and that bias impacts some officers’ interactions with the public. When this does occur, no matter how small the number of individual officers involved, the damage to police legitimacy is enormous.

There exists today a great need in American policing to confront the genuine concerns expressed by many citizens, community groups, and elected officials regarding police bias. Further, there is a call from many for police professionals to provide personnel with a renewed sense of the historic tradition of the police serving as “Guardians of the Peace” and the correlation with police legitimacy. Our communities deserve no less than an unwavering commitment to historic community-oriented policing focused on Peelian Principles of service, “the police are the public and the public are the police.”

To that end, this training on the topic of Confronting Bias in Law Enforcement strives to provide law enforcement professionals with the knowledge and actionable tools to meet today’s call for greater police legitimacy and accountability.

Public perceptions of bias and the repercussions for police legitimacy

  • Getting back to Peelian Principles—understanding and reflecting community priorities
  • Embracing transparency in agency operations—including traffic stop and arrest data and decision-making in deploying officers in the field
  • Creating enforcement priorities based on community priorities

Unbiased and ethically defensible hiring, promotional, and disciplinary decisions

  • Embracing diversity in recruiting and hiring
  • Ensuring consistency in discipline, regardless of race gender or other factors unrelated to job performance
  • Creating promotional processes that are transparent and unbiased

Early intervention when confronting harassing behavior or other bias-based conduct issues within the department and in the field

  • Prioritizing background investigations to screen for character issues, including biases that have significant potential to manifest themselves in officer behavior
  • Utilizing the field training process as a means of vetting, with an emphasis on demeanor and decision-making in encountering citizens from diverse backgrounds
  • Embracing the sterile cockpit rule while on duty

Confronting bias as a leadership challenge

  • Combating groupthink, the diffusion of responsibility, and the bystander effect among agency leaders
  • Emphasizing a duty to intervene and a duty to report when front-line officers encounter instances of bias


Director, Dolan Consulting Group

| Attorney Matt Dolan

Matt Dolan is a licensed attorney in the State of Illinois, who specializes in training and advising public safety agencies in matters of labor and employment law. His practice experience focuses on employment discrimination claims brought under federal law, including Title VII of the Civil Rights Act of 1964 ("Title VII"), the Americans with Disabilities Act ("ADA"), and the Age Discrimination in Employment Act ("ADEA"). He received his Bachelor's Degree in Political Science from DePaul University and his J.D. from Loyola University Chicago School of Law.

Matt serves as a public safety instructor with Dolan Consulting Group. He has trained and advised thousands of public safety professionals throughout the United States in matters of legal liability related to personnel management.

Course curriculum

  • 1

    Before You Start

    • Consent Questions

    • Course Workbook

  • 2

    Day 1

    • Day 1: Section 1

    • Day 1: Section 2

    • Day 1: Section 3

    • Day 1: Section 4

    • Day 1: Section 5

    • Day 1: Section 6

    • Day 1: Section 7

    • Day 1: Section 8